I am an engineer with a master’s degree in Information Systems and over eight years of experience specializing in omni-channel solutions. My academic journey spans multiple countries, providing me with a global perspective and adaptability in diverse professional environments. Throughout my career, I have successfully led and delivered complex projects that drive customer engagement and enhance business efficiency. These include the integration of loyalty engines, the implementation of endless aisle solutions, the global deployment of mobile applications, and the rollout of robust CRM systems. My expertise lies in bridging the gap between technology and business needs, ensuring seamless digital transformations that align with strategic goals. I thrive in dynamic, fast-paced environments, leveraging my technical knowledge and leadership skills to deliver innovative solutions on a global scale. Passionate about creating unified customer experiences, I continuously seek to optimize systems and processes that elevate brand engagement across channels.