Valentina has been working in the digital domain for almost 20 years and currently leads the Digital & Omnichannel team at Miroglio Fashion, overseeing e-commerce, marketplaces, CRM, and customer care. She strongly believes that to achieve sustainable growth and create long-term value, digital must be strategically integrated into the entire organization. For this reason, she focuses on combining innovation, data, and customer experience, optimizing every stage of the shopping journey—from product discovery to customer retention. Her goal is to enhance the unique strengths of each digital channel while ensuring seamless synergy with physical retail. Her mission is to turn every interaction with the brand into a meaningful and valuable experience, always keeping customers’ needs at the center.